SPC Analytics Strategic Predictive Consulting
Hotel review intelligence · New York

Guest reviews and operating data, priced into an action plan.

SPC turns guest language into a priced action plan, on owned hardware, under written consent, with no outbound API call leaving the building.

In brief

Who we are, what makes it different, and how to start.

Who we are

Fifteen years asking one question of a hotel.

What is the guest actually saying? SPC is that research turned into a working system for operators, built by the person who spent the fifteen years on it.

Meet the founder →
The difference

Most systems report what happened. SPC prices what happens next.

Four layers turn guest language into a priced action, on owned hardware, under written consent, with no outbound API call leaving the building.

See how it works →
The method

One review, followed all the way down.

A labeled illustration of extraction, pricing, and the week's plan. No customer-outcome dollars. The first real number is a complimentary baseline on your property.

See the method →
What you get

A daily report. A daily dashboard. A weekly brief.

The morning report is written every day at seven. The dashboard is the surface behind it. The weekly brief freezes the week as one PDF you can hand to an owner.

See the dashboard →
Learn it yourself

Two books, taught. Chapter one is free.

Sixteen video chapters on AI and data storytelling, and a thirteen chapter methods program on analyzing reviews. Both start from zero, with no coding assumed.

Enter the academy →
How to start

Start with a complimentary baseline on your property.

No card, no tier, no commitment. A named analyst sends the consent scope, and the first real number arrives as a five page baseline. Memberships sit behind it, when you want them. Onboarding opens in 48 hours.

Request the baseline →