SPC Analytics Strategic Predictive Consulting

Most hotel systems track occupancy.
We track asset value.

We read what your guests write, put a dollar figure on it, and tell you what to do this week.

Follow one review through the system.

A guest writes a review. We read every sentence.

Last night's guest loved the view and the concierge, and flagged paint smell and a slow check-in. The system pulls each signal out of the prose and tags it: what it is about, and whether it helps you or hurts you.

★★★★ extraordinary at sunrise coffee at six, unasked smelled of fresh paint check-in took 40 minutes VERIFIED GUEST, SUITE 904 VIEW worth leading with helps CONCIERGE a habit worth keeping helps PAINT SMELL fixable this week hurts CHECK-IN DELAY a process problem hurts

Every signal gets a price.

We compare each signal with how bookings actually moved after thousands of similar reviews at 193 New York hotels. The words become dollar figures for your property.

VIEW +$2,400 CONCIERGE +$1,600 PAINT SMELL −$3,200 CHECK-IN DELAY −$1,600 BIGGER BAR, BIGGER MONEY

You get a plan, and an outlook.

The signals become a to-do list for this week, each item priced. And a two-week booking outlook that widens honestly whenever we are less sure.

THIS WEEK'S TO-DO, PRICED Charge more for the view side +$2,400 Make proactive coffee the routine +$1,600 Air out Suite 904, audit painted rooms −$3,200 Fix check-in, target 15 minutes −$1,600 ALL FOUR TOGETHER protects $4,800, adds $4,000 NEXT 14 DAYS SHADED = HOW SURE WE ARE
The band catches reality 9 in 10 Tested on months the model never saw
Hotels covered 193 Of 201 in the NYC corpus
Guest reviews read 630K+ First-party and authorized public
Reading accuracy 95.9% Checked by hand against human labels

No customer-outcome dollars appear on this page. The Founding cohort opens in NYC this spring; outcome reporting begins after the first quarterly close.

Want this on your property?

Start with a Founding brief.

The Founding tier carries every report, the full dashboard, and the complete model. Each engagement begins with a complimentary baseline brief on your property and a forty-eight-hour onboarding.

Request the Founding brief